Technical issue
Use the support portal and include the affected system, user impact and reproducible steps.
EXISTING CUSTOMER SUPPORT
Get help with a SAREVYN system
Use the support portal for technical requests or contact the support team by email. Project enquiries should use the main contact form.
Route the request to the right channel
Change request
Describe the requested workflow or enhancement so it can be assessed and scoped.
Account or access
Provide the organization and affected account without sharing passwords.
New project
Use the main contact page instead of the support queue.